Write to the folio desk
We read mail. We do not run a casino cashier, so we cannot reverse a withdrawal, reset a password, or argue a wager. Those letters belong with the operator named on your account, and — if needed — with the UK Gambling Commission.
Which tray to use
General notes, corrections to the folio, and press queries: contact@casinoonnetvirtualvegas.com.
Privacy notices and access requests: privacy@casinoonnetvirtualvegas.com.
Data-protection officer style queries: dataprotection@casinoonnetvirtualvegas.com.
Technical faults on this domain: support@casinoonnetvirtualvegas.com.
What to include
A URL, a screenshot if a layout is broken, and the date you saw the copy. Do not send copies of passports, bank cards, or operator chat logs meant for another company. We have no use for them and we will not store them to “be helpful”.
Harm and urgency
If gambling is hurting you, skip the gilt and go straight to GamCare or the National Gambling Helpline on 0808 8020 133. GAMSTOP can block a wide set of UK-licensed online brands. We are a website. Those services are built for the moment you are in.